Policy
Refund policy.
The refund policy is designed for a manual service where preparation work begins after reviewing your submitted facts.
Submit the intake first. Payment comes right after.
Final Demand is not a law firm and does not provide legal advice.
Navigation
On this page
Use this page for
Common situations this template can organize.
Refund before preparation starts
No refund after delivery
Scope review before drafting
Qualification
Good fit for
- Customers who want to understand the refund boundary before purchasing the drafting service.
- People comparing whether the payment-first workflow fits their expectations before checkout.
Boundary
Not a fit for
- Anyone expecting an open-ended subscription, unlimited revisions, or guaranteed dispute resolution.
- People looking for a law firm engagement, representation, or legal advice.
Before preparation starts
If we have not started preparing your letter, you can request a refund.
After delivery
Once the letter has been prepared and delivered, the order is not refundable.
Out of scope cases
If we determine your situation is outside our scope, we may offer an attorney-ready summary or refund your payment.
Intake-first flow
What happens after you submit
We collect your facts before Stripe so the lead is captured even if checkout is abandoned.
- Submit the intake first, then continue straight to Stripe.
- We receive the answers even if payment is abandoned.
- After payment, we review the facts and prepare your PDF draft.
FAQ
Frequently asked questions
Do I need a lawyer to use Final Demand?
No. Final Demand is a document-template preparation service and does not provide legal advice or legal representation.
When do I pay?
You pay right after submitting the intake.
Launch price
Demand Letter + One Follow-Up Reply
$39
- PDF demand letter template.
- One reply to a generic response.
- Delivery within 24 hours.
- No subscription.